Category Archives: Fault messages

Dear NFON customers, the malfunction on our EBC platform could be fixed. We will inform you about the reason for this malfunction in a separate mail. Kind regards Your NFON team

Dear NFON customers, we would like to inform you about possible current malfunctions on our EBC Skype for Business platform. The malfunctions might have an impact on:PSTN-Telephony The cause for the malfunction is being analyzed. We will inform you about … Continue reading →

Dear NFON customer, the malfunction on our EBC platform could be fixed. We apologize for any inconvenience this may have caused and thank you for your understanding. Kind regards, the NFON team

Dear NFON customer, we would like to inform you about possible current malfunctions on our EBC Skype for Business platform. The malfunctions might have an impact on: PSTN-Telephony The cause for the malfunction is being analyzed. We will inform you … Continue reading →

Dear NFON customers, due to an outage of the supplier, we experienced disturbances affecting the usage of NFON for Skype for Business. No calls (incoming and outgoing) were possible. This is now fixed. As reported earlier, independently of this issue, … Continue reading →

Dear NFON partner, currently there are disturbances affecting the usage of NFON for Skype for Business: The bug that caused some incoming calls not to be processed and received by Skype for Business is now fixed. Independently of this issue, … Continue reading →

#### The disturbance is fixed as of 15.08 pm (CET) #### Dear NFON customers, currently we experience issues with the Permanent CallRecording solution as of today, December 8th 2015 around 10:16 a.m (CET). It is possible that calls will not … Continue reading →

#### The disturbance is fixed. #### Dear NFON customers, for some customers it is currently not possible to log into mynfon.net. We will inform you as soon as the disturbance is fixed and apologize for the inconveniences. Kind regards, your … Continue reading →

Dear NFON customer, due to manufacturer issues adding new snom devices in the NFON administration portal is only sporadically available. We recommend a second attempt to add a new phone after a couple of minutes. Existing snom phones in the … Continue reading →

########### Update 1:00 pm: Disturbance ressolved. ###########   Dear customer, due to manufacturer issues it is not possible to add new Yealink phones in the NFON administration portal, at the moment. Existing Yealink phones are not affected. We will let … Continue reading →