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Monthly Archives: July 2019
Ncontactcenter (NCC): Information about Service Update
Dear NFON customers, We would like to inform you about upcoming maintenance work on the Ncontactcenter (NCC) platform. Planned Start: 17/08/2019 22:00pm CEST (UTC+0200) Expected End: 18/08/2019 06:00am CEST (UTC+0200) Affected Infrastructure Components: Ncontactcenter (Third Party Integration / Value Add … Continue reading
Posted in Maintenance messages
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Nvoice for Skype for Business: Information about maintenance work
Dear NFON customers, We would like to inform you about upcoming maintenance work on the EBC Skype for Business platform. On Saturday, 10th August 2019 from 6 pm to 0 am CEWT our service partner Deutsche Telekom is planning to … Continue reading
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Nvoice for Skype for Business: Information about maintenance work
Dear NFON customers, We would like to inform you about upcoming maintenance work on the EBC Skype for Business platform. On Saturday, 27th July 2019 from 8 pm to 10 pm CEWT our service partner Deutsche Telekom is planning to … Continue reading
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Nvoice for Skype for Business: Information about maintenance work
Dear NFON customers, We would like to inform you about upcoming maintenance work on the EBC Skype for Business platform. On Sunday, 15th July 2019 from 1 pm to 4 am CEWT our service partner Deutsche Telekom is planning to … Continue reading
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End of Life (EOL) Reminder – Call Centre monitoring QueueMetrics
Dear NFON Customer, We hereby inform you that the following product is now officially End of Life (EoL) and will be discontinued shortly: • Call Centre monitoring QueueMetrics use (per month) Information about the successor product Nmonitoring Queues can be … Continue reading
Posted in Product information
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Nvoice for Skype for Business: Information about maintenance work
Dear NFON customers, We would like to inform you about upcoming maintenance work on the EBC Skype for Business platform. On Saturday, 13th July 2019 from 6 pm to 0 am CEWT our service partner Deutsche Telekom is planning to … Continue reading
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