Monthly Archives: September 2015

General network maintenance, September 30th 2015

Dear NFON customers, Wednesday evening, September 30th 2015 between 8 p.m. (CEST) and 11 p.m. (CEST) we will conduct planned general network maintenance. The following services will not be available during the maintenance: Administration portal CDR Call recording (Nrecording basic) … Continue reading

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Data center maintenance, September 26th – 27th 2015

Dear NFON customers, This weekend, September 26th 2015 until September 27th 2015 between 9 p.m. (CEST) and 12 p.m. (CEST) we will conduct general data center maintenance. We do not expect any downtime or implications for our customers. If you … Continue reading

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UPDATE: Ncontrol update, September 29th 2015

Dear NFON customers, we would like to inform you that the Ncontrol update (version 4.13.0) is planned to be conducted Tuesday, September 29th 2015. The update contains mostly general improvements. Enjoy using Ncontrol! Kind regards, Your NFON team

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Queuemetrics maintenance, September 23rd 2015

Dear NFON customers, Wednesday evening, September 23rd 2015 at 9 p.m. (CEST) we will conduct maintenance for Queuemetrics. We do not expect any downtime. If you experience any further issues, please contact our support team under +44 20 3740 6740 … Continue reading

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Ncontrol maintenance, September 21st 2015

Dear NFON customers, today, September 21st 2015 between 5 p.m. (CEST) and 8 p.m. (CEST) we will conduct planned general maintenance for Ncontrol. We do not expect any downtime. If you experience any further issues, please contact our support team … Continue reading

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Network maintenance, September 19th 2015

Dear NFON customers, Saturday evening, September 19th 2015 between 10 p.m. (CEST) and 11 p.m. (CEST) we will conduct planned general network maintenance. We do not expect any downtime. It might be that changes in configurations take 2 minutes. If … Continue reading

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Various maintenance, September 11th until September 13th 2015

Dear NFON customers, throughout the upcoming weekend, September 11th until September 13th 2015 in the night, we will conduct various maintenance on the server systems. We expect a downtime or decrease availability for the voicemail system. Apart from this limitation no further … Continue reading

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Maintenance on the FMC platform, September 2nd 2015

Dear NFON customers, tonight, September 2nd 2015, around 10 p.m. (CEST) we will conduct maintenance on the FMC platform. A short FMC downtime is possible. If you experience any further issues, please contact our support team under +44 20 3740 … Continue reading

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More information on the Windows 10 compatibility with NFON CTI and softphone products

Dear NFON customers, as reported in the previous blog entry about Windows 10 compatiblity of CTI and softphone products, NFON has released the following softclients for usage with Windows 10: NCTI standard/CRM for Windows Nreception (VOP) for Windows ( from … Continue reading

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FMC UPDATE: New FMC client version for Android available!

Dear NFON Partner, In the next few hours, an Android FMC client (NFON mobile) update (version 4.3.8) will be available.  The update contains the following fixes: Compatibility with Android 5.1 devices Several bug fixes Find here a detailed list of … Continue reading

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