Monthly Archives: September 2016

Nreception (VOP) with Voice Traffic Encryption (SRTP), September 30th 2016

Dear NFON customers, We would like to inform you that a new firmware version for Nreception for Windows (version 162B003) will be available in the administration portal on Friday, September 30th 2016. With this firmware update, Voice Traffic Encryption (SRTP) … Continue reading

Posted in Product information | Leave a comment

NCTI standard/CRM update for Windows, October 4th 2016

Dear NFON customers, We would like to inform you that a new NCTI standard / CRM for Windows (version 1.2.0.14) update will be conducted on Tuesday, October 4th 2016. The version contains the following updates: Bugfix of “NFON Call” within … Continue reading

Posted in Product information | Leave a comment

Information on the macOS Sierra compatibility regarding NFON CTI and softphone products

Dear NFON customers, Tomorrow Apple offers macOS Sierra as a free upgrade to all of its users. NFON reviewed the compatibility of its CTI and softphone products with macOS Sierra. The following products are entirely compatible with macOS Sierra: NCTI … Continue reading

Posted in Product information | Leave a comment

Administration portal, September 15th 2016

Dear NFON customer, tonight, Thursday September 15th 2016, we will conduct an update of the administration portal. Alongside general bugfixes and improvements the following updates are included: Until now, the option “SIP over TCP” could be selected in the customer … Continue reading

Posted in Product information | Leave a comment

iSoftPhone update, September 15th 2016

Dear NFON customers, We would like to inform you that we will conduct an iSoftPhone update (version 4.1214-160912) on Thursday September 15th 2016. This version contains the following update: macOS Sierra compatibility Read here on how to update the iSoftPhone. More information regarding … Continue reading

Posted in Product information | Leave a comment

Ncontrol update, September 13th 2016

Dear NFON customer, we would like to inform you that we will conduct a Ncontrol update (version 4.14.19) on September 13th 2016. This version contains general improvements and bugfixes. Have fun using Ncontrol! Kind regards, your NFON team

Posted in Product information | Leave a comment

iSoftPhone update, September 9th 2016

Dear NFON customers, We would like to inform you that we will conduct an iSoftPhone update (version 4.0175-160905) on Friday September 9th 2016. Among general improvements and bugfixes this version contains the following update: Plantronics integration: iSoftPhone is now compatible with Plantronics … Continue reading

Posted in Product information | Leave a comment

Change for unprovisioned SIP devices

Dear NFON customers, due to internal changes on the NFON infrastructure, the server zreg.nfon.net or the IP address 109.68.96.128 is no longer available for unprovisioned SIP devices. Please use the following individualized server in the future: K-number.reg.cloud-cfg.com (e.g. K1234.reg.cloud-cfg.com) If … Continue reading

Posted in Product information | Leave a comment

UPDATE: Current disturbances in the usage of NFON for Skype for Business

Dear NFON customers, due to an outage of the supplier, we experienced disturbances affecting the usage of NFON for Skype for Business. No calls (incoming and outgoing) were possible. This is now fixed. As reported earlier, independently of this issue, … Continue reading

Posted in Fault messages | Leave a comment

End of support, the functionalities callback and reverse-callback for Symbian

Dear NFON customers, we informed you on April 10th 2013 that we will discontinue the service of FMC for Symbian. Starting of September 30th 2016, it is no longer possible to use call back and reverse callback on the FMC … Continue reading

Posted in Product information | Leave a comment